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Auriga Announces New Skills, Stronger Services
13 November 2007
Auriga Announces New Skills, Stronger Services

Auriga Announces New Skills, Stronger Services
in CRM, Scrum, and Documentum

Auriga strengthens CRM expertise

Earlier this year, Auriga announced that the company had started to focus on CRM and Customer Care systems development, integration, support and training services. The company became the first distributor and integration service provider of QueWeb Customer Care Suite in the Russian Federation and Eastern Europe. The agreement was the result of years of Auriga's successful cooperation with Queplix, the US software development company that pioneered Commercial Open Source Customer Care solutions designed for the enterprises of all sizes – from small to large. Auriga's expertise with CRM systems is not limited to QueWeb-based solutions. Along with the projects outsourced by Auriga customers, the company performs its own research and training. The company is already successfully developing experience in Avaya call centers integration, Siebel CRM system, and continues to strengthen its domain knowledge by performing new projects in this area. If you are interested to learn more about the expertise, please contact Andrei Pronin at andrei.pronin@auriga.com or + 7 (495) 713-9900 ext. 302.

Auriga enters the Documentum world

By building up the set of skills that the company can offer in the enterprise applications domain, Auriga has entered a new knowledge area. Following the growing demand for the specialists in EMC’s Documentum, Auriga has started training its senior engineers in this enterprise content management platform. The first group of engineers who are completing the training this week have already been allocated to customer projects. Additional content management solution expertise will not only strengthen Auriga's position in the content management domain, but will also extend the company’s capabilities in such areas as enterprise healthcare where EMC’s Documentum continues to win popularity as the basis for EMR/EHR, PACS and other systems.

Certified ScrumMasters at Auriga

Agile methodologies are in high demand in today's world. High-tech companies are facing increasing competition in the market and have to struggle for further shortening the TTM and the ability to work efficiently under rapidly changing requirements. Being a service provider who closely tracks the clients' needs and expectations, Auriga has long been offering software development/maintenance services based on Agile methodologies and continues investing in improving the provided services. In October 2007, Auriga decided to bring the quality of the Agile service line up to the new level. As a part of the program, two of Auriga's experienced team leads have passed formal ScrumMaster training and have become Certified ScrumMasters. The new ScrumMasters now control the development processes for the Agile projects led by Auriga and deliver additional corporate trainings for Auriga engineers and managers.

Auriga logoAbout Auriga
Auriga is a software R&D and IT outsourcing services provider incorporated in the U.S. that has been operating development centers in Russia since 1990. Auriga was the first to focus on satisfying the specific needs of software and hardware high-tech companies as its driving strategy. Included in CMP’s Global Services 100 list since 2006 and in top 10 ITO providers in Central and Eastern Europe according to the 2006 Black Book of Outsourcing, Auriga offers a wide range of services covering all aspects of the entire product engineering area and superb expertise in a rich set of knowledge areas from embedded systems and OS internals to enterprise information systems and Web applications. Auriga’s client list includes such industry majors and leaders in their segments as IBM, Draeger Medical, LynuxWorks, Queplix, NMS Communications, Verdasys, and many others.

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